Prepaid Orders: The refund for the prepaid order will be processed within 7 working days after receiving your order at the warehouse and Quality Check of the product(s). The Refund Amount will be reflected in the respective payment mode.
Note: If you've placed a prepaid order using a Refund Coupon, the Value of the Coupon Code will be refunded through a Coupon, and the remaining amount will be paid through your original payment mode.
For COD Orders: A coupon code of the ordered value will be sent to your registered email address/contact number within 48 hours after receiving your order at the warehouse and Quality Check of the product(s).
The return or exchange can be done within 48 hrs after your order is delivered. For that, customers need to email us with a proper reason for return.
In case the customer receives defective/wrong product(s), the reverse pickup will be generated by us, and the shipping charges will be covered by us only.
Note: It is mandatory to capture a video/photo before shipping the package or handling it to our courier partner.
If the customer's pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s), and the shipping charges up to ₹100 are 100% refundable if the customer receives defective/wrong product(s).
Please courier the product(s) to the following address:
Shyamal Row Houses, Shyamal, Ahmedabad, Gujarat-380015
Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.
Due to hygiene concerns of our customers, we do not accept return/refund or perform an exchange for the Undergarments.
Note: We suggest you select 'Speed Post' as your courier service rather than using other courier companies. Speed Post is a government-owned entity that operates India's largest postal network and it is totally reliable.
The customers are requested to check the size guide before placing the order.
The color of the product(s) may vary as per the customer's screen resolution.
Please provide your WhatsApp registered number for timely updates and a better shopping experience.
Due to hygiene concerns of our customers, we do not accept return/refund or perform an exchange for the Boxer Shorts.
If the customer receives a torn parcel/unrelated product(s)/empty parcel, they are requested to raise a query within 6 hours of delivery. For a safer side, we suggest our customers create an unboxing video of the parcel too.
The cancellation request for your order can be done within 2 minutes of placing the order through the app.
After 2 minutes, if the order is confirmed by the seller, it cannot be canceled.
However, if the product(s) are found to be wrong/damaged, you can raise a return request within 48hrs of order delivery.